Active Exhaust 1 888 918 5047
Contact Us

Our Markets

Small Engine

 

Diesel

 

Emissions

Signup for our newsletter: The Active Advantage


Privacy Policy

LEGAL NAME “ACTIVE EXHAUST CORP.”

Active Exhaust Corp. (”Active”), comprised of the Internet sites activexhaust.com and ritecat.com, (the “Sites”), is committed to protecting the privacy of users of the Sites. Active intends to give users as much control as possible over user’s personally identifiable information, including registration data. This Privacy Statement applies to each of the Sites and describes the information Active collects about users and how that information may be used.

Active reserves the right to update and change this Privacy Statement from time to time. If Active makes material changes to its privacy practices, a prominent notice will be posted on this web page. Each time a user uses the Sites, the current version of the Privacy Statement applies. Accordingly, a user should check the date of this Privacy Statement (which appears at the top) and review for any changes since the last version. If a user does not agree to the Privacy Statement, the user should not use the Sites.

Active complies with reasonable industry standards regarding the collection, use, and retention of data. Individuals who wish to file a complaint or who take issue with Active's policies should direct such communication to Active via written communication at the contact information provided below. Filing a complaint in English will expedite the process. Active will investigate and attempt to resolve complaints regarding use and disclosure of personal information in accordance with the principles contained in this Privacy Statement. For complaints that cannot be resolved between Active and the complainant, Active participates in the dispute resolution, to resolve disputes.

NOTICE

Active provides this Privacy Statement to make users aware of Active's privacy practices.

Children

Users represent they are of legal age to create binding and financial obligations for any liability users may incur as a result of their use of the Sites. The Sites are not directed to children under the age of 13.

What information Active collects

Active may collect two types of information from users of Sites: "personally identifiable information" (such as name, email address, postal address, telephone, birth date) and "aggregate information" (such as frequency of visits to Sites, IP address, Site pages most frequently accessed, browser type). Personally identifiable information is any piece of information which can potentially be used to uniquely identify, contact, or locate a user of the Sites. Aggregate information is non-personally identifiable/anonymous information about users of the Sites. Aggregate information is used in a collective manner and no single person can be identified by that compiled information.

On the Sites, users may be able to order products or services, and register to receive materials. Personally identifiable information collected on the Sites includes contact and billing information, email address, postal address, telephone, fax, and transaction information.

In order to tailor Active ’s subsequent communications to users and continuously improve the Sites’ products and services, Active may also ask users to provide information regarding their interests, demographics, experience with its products, and detailed contact preferences.

Cookies

Active uses cookies on the Sites. A cookie is a unique text file that may be used for data analysis, and enables a web site to tailor information presented to a user based on a user’s browsing program. Active may use cookies to personalize a user’s pages at a Site, to remember a user when the user registers for products or services, or to track visits to a Site. If a user does not want Active to deploy cookies in the user’s browser, the user may set the browser to reject cookies or to notify the user when a web site tries to place cookies in the browser program. Rejecting cookies may affect a user’s ability to use some of the products, features, functions, or services on a Site. Cookies do not contain personally identifiable information.

Log files

Active web servers may automatically log aggregate information, such as a user’s IP address, domain name, browser type, date and time of access, and other log file data. This information may be used to analyze trends or administer the Sites. Log files do not contain personally identifiable information.

With respect to activexhaust.com, Active contracts with third party mirror providers, who deliver integrated communications services, including Internet access services, to deploy mirrors of downloads in order to make file downloading via Active's website faster and more convenient. Active has no control over the privacy or logging policies of mirror providers, or the implementation thereof, and such policies may differ from this Privacy Statement.

How Active uses the information collected

Active may use the personally identifiable information a user submits for any purposes related to Active’s business, including, but not limited to:

  1. To understand a user’s needs and create content that is relevant to the user;
  2. To generate statistical studies;
  3. To conduct market research and planning by sending user surveys;
  4. To notify user referrals of Active services, information, or products when a user requests that Active send such information to referrals;
  5. To improve services, information, and products;
  6. To help a user complete a transaction, or provide services or customer support;
  7. To communicate back to the user;
  8. To update the user on services, information, and products;
  9. To personalize a Site for the user;
  10. To notify the user of any changes with a Site which may affect the user;
  11. To enforce terms of use on a Site; and
  12. To allow the user to purchase products, access services, or otherwise engage in activities the user selects.

User names, identifications (“IDs”), and email addresses (as well as any additional information that a user may choose to post). Such personally identifiable information may be used by visitors of these pages to send unsolicited messages. Active is not responsible for any consequences which may occur from the use of personally identifiable information that a user chooses to submit to public pages.

CHOICE/OPT OUT

A user makes the decision whether to proceed with any activity that requests personally identifiable information. If a user does not provide requested information, the user may not be able to complete certain transactions.

Users who use the personally identifiable information of other users agree to use such information only for:

1. Using services offered through a Site;
2. Site transaction-related purposes and not for unsolicited commercial messages; or
3. Other purposes that the other user expressly chooses.

ONWARD TRANSFER

With whom may Active share information?

Active will not sell, rent, or lease a user’s personally identifiable information to others, except as described in this Privacy Statement. Unless Active has a user’s permission or as required by law, Active will only share the personally identifiable information a user provides online with other entities that are part of the Active corporate family and/or outside service providers who may be used to ship products, process credit cards, provide technical support, handle order processing, or otherwise act on Active ’s behalf. These third parties are prohibited from using users’ information for any other purpose, including their own marketing.

When Active uses third parties to assist in processing a Site’s user personally identifiable information, Active requests that they comply with Active's privacy practices, and other appropriate confidentiality and security measures.

Please be advised that in certain instances, it may be necessary for Active to disclose a user’s personally identifiable information without a user’s permission to government officials or otherwise as required by legal obligations. Active may disclose such personally identifiable information when responding to subpoenas, court orders, or legal process, or to establish or exercise legal rights or defend against claims, including fraud or infringement investigations.

Data collected online may be combined with information a user provides through other means of communication, such as postal mail or third parties to further carry out the purposes described above under the heading “NOTICE, How Active uses the information collected regarding users”.

When users choose to provide Active with personally identifiable information, users consent to the transfer and storage of such information by Active servers in the United States.

In addition, Active reserves the right to share aggregate information collected from users of the Sites, without prior notice, with entities that are part of the Active corporate family and unrelated third parties. As stated earlier, aggregate information is used in a collective manner and no single person can be identified by such compiled information.

Links to third party web sites

Links to third party web sites on the Sites are provided solely as a convenience to the user. When a user uses these links, the user leaves the Sites. Active has not reviewed all of these third party sites, does not control, and is not responsible for, any of the third party sites, their content or privacy practices. Active does not endorse or make any representations about the third party sites, or any information, services, or products found on the sites. If a user decides to access any of the linked sites, Active encourages the user to read their privacy statements. The user accesses such sites at user’s own risk.

DATA INTEGRITY AND ACCESS

Should a user find inaccuracies in such user’s information, or desire to close an account or view the personally identifiable information Active may have regarding the user, the user may contact Active through the communication methods described below, or when technically feasible, directly on a Site. Active will make commercially reasonable efforts to respond to requests for access within thirty (30) days of receiving requests. Active may decline to process users’ access or update requests to their personally identifiable information if the requests require disproportionate technical effort, jeopardize the privacy of other users, or are impractical (for instance, requests concerning information residing on backup tapes).

SECURITY

To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of information, Active implements physical, electronic, and managerial procedures to safeguard and secure the information Active collects. Active uses encryption when collecting or transferring sensitive personally identifiable information. However, Active does not guarantee that unauthorized third parties will never defeat measures taken to prevent improper use of personally identifiable information.

Internal Active access to users’ nonpublic personally identifiable information is restricted to Active ’s administrators and individuals on a need-to-know basis. These individuals are bound by confidentiality agreements.

ENFORCEMENT

In the event Active becomes aware that the security of a Site has been compromised or user’s personally identifiable information has been disclosed to unrelated third parties as a result of external activity, including but not limited to security attacks or fraud, Active reserves the right to take reasonable appropriate measures, including but not limited to, investigation and reporting, and notification to and cooperation with law enforcement authorities.

If Active becomes aware that a user's personally identifiable information has been disclosed in a manner not permitted by this Privacy Statement, Active will make reasonable efforts to notify the affected user, as soon as reasonably possible and as permitted by law, of what information has been disclosed, to the extent that Active knows this information.

If a user has comments or questions about Active's website privacy statement, please contact:

Email Address: inquiries@activexhaust.com
Telephone: (416) 445-9610
Fax: (416) 445-9765

Attn: Active Exhaust Corp.
1865 Birchmount Road.
Toronto, ON M1P 2J5